iPhone, iPad or Android:
1. On your iPhone or iPad, open the Files app.
Don't see the blue Files icon on your Home Screen? Just swipe or search for "files", then look for the Files icon (see highlighted image below).
2. Next, click on the files icon and look for the song or album you downloaded and simply click on it.
(see image below)
1. Open the Android app drawer by swiping up from the bottom of the screen. You can also access the app drawer by tapping its icon on the home screen.
2. Tap My Files (or File Manager).
(see image below)
Quick tip: If you don't see the My Files app, tap the Samsung icon with many smaller icons inside of it instead — My Files will be among them.
3. Inside the My Files app, tap Downloads.
You should now be able to ACCESS all of your downloads.
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